Tag Archives: Presentation

Insight to Customer Experience – The Secret Sauce To Growing Your Business

Customer Experience (CX) has been one of the most overlooked aspects in business for decades. Customer journeys and online sales funnels have been more of the trend. But in a digital world, how a customer ‘feels’ about your brand, has become gold dust.

CXY have proven time and time again how this seemingly intangible aspect turns into huge profit increases when taken seriously.

With a client list already boasting TFL, Tesco, Dixons, Heathrow Airport, along with many from the SME sector, we see the tide turning, and we’re now in a prime position to help your business!

We help you grow your business and win more customers through really understanding your customers and connecting with them on an emotional level.

It’s not just about the ground breaking changes, it’s the less than; those tiny details that add to an overall customer experience.

At the heart of any business the customer experience is vital in retaining custom and the draw to acquiring new audience.

Going above and beyond for your customers is where you will see real value and return. These large gestures are where your customer experience sets itself apart.

Here at CXY we believe with a combination of the previous this is where you get your customer love.

Join us for an evening with a creative, engaging and ever so slightly risky speaker, who is not only entertaing BUT is also human behaviour obsessive, a customer exerience influencer, creative consultant & tech entrepreneur, that’s certainly a mouthful, let us introduce you to Kennedy!

Discover how we can help YOU with an insight to customer experience, revealing the secret sauce to growing your business.

Canapes and refreshments will be available on the evening, along with networking opportunities with fellow attendees.

It’s time to GET CXY, book your place today!

Men at Lunch

Events that – Inspire – Educate – Inform

 

An opportunity to attend a presentation featuring topics that will be targeted towards a male audience, followed by an enjoyable steak lunch. Networking opportunities will naturally occur with like-minded businessmen also attending.

 

We are delighted that our speaker at the inaugural event will be Matthew Williams. 

 

Matthew is a Middlesbrough born author, speaker and mental health advocate. Matthew is passionate about positive change and turning life’s challenges into lessons for creating a better future. He hopes that by writing and speaking about his own experiences he can inspire others to make positive changes in their lives. 

 

Main Course Option
Hot Drink

 

£20.00 per person

(with online booking fee £20.91)

 

Advance bookings only

 

Payment can also be made by bank transfer from an invoice, which will avoid online booking fees, if you would like to take up this option please email: enquiries@inthefastlaneevents.co.uk with your contact & business details. Please note that invoices must be paid within 7 working days, and your place is not confirmed until payment is received.

 

If you would like to notify any dietary requirements, please email enquiries@inthefastlaneevents.co.uk. We will liaise with the venue prior to the event to ensure such requests are fulfilled on the day. 

 

Refunds will only be authorised if notice is given 48 hours prior the event, if you are unable to attend after making a booking please email the organiser a.s.a.p. No shows will not be refunded, the venue will have catered for you, and your payment will have been made to the venue to cover this cost.

Men at Lunch

Men at Lunch

 

What is Men at Lunch?

This is an opportunity to attend a presentation featuring topics that will be targeted towards a male audience, followed by an enjoyable steak lunch with fellow business professionals in attendance. 

Our first event will be on Wednesday 23rd January featuring our guest speaker Matthew Williams

Who is Matthew Williams?

 

Matthew is a Middlesbrough born author, speaker and mental health advocate. Matthew is passionate about positive change and turning life’s challenges into lessons for creating a better future. He hopes that by writing and speaking about his own experiences he can inspire others to make positive changes in their lives. 

Sponsorship opportunities for these events are available, please ask for further details.

More details can be found here.